Page Last Updated: 23-Sep-23

Welcome to our 2023 Workshop Registration system.  Please read ALL information before registering.    

 

What’s New and a Few  Reminders:

If you get a msg that says the class is full and you're waitlisted, you will be charged for the class.  Remove the class from your cart and see Waitlist info below.
 

Canadians and other non-US citizens - use a US state in your cardholder address info.

  • Students will pay material fees directly to the instructor.  Each workshop will detail the instructor’s payment preference.  The Fairgrounds ATM is not open on Thursday and Friday, plan accordingly.
  • Our refund policy has changed.  Make sure to read it before registering.
  • DO NOT BUY WEEKEND TICKETS.  Workshops come with weekend e-tickets.  We do not issue refunds for admission tickets.  More info below.
  • Before registering, make sure you have a plan for travel arrangements to the Fairgrounds.  There is NO mass transportation to the Fairgrounds from MetroNorth in Poughkeepsie, Amtrak in Rhinecliff or from the Kingston area, etc..  Taxis, Uber, and Lyft are available, but limited availability could prevent you from getting to class on time.
  • Do not register before registration officially opens on July 1.  Please.  We have to test the system before we open to the public, so while it is possible to register while we’re in the testing phase, we are not open for business.    Early registrations will be refunded without notice.
  • Be patient.  Hit submit once.  Only once.  Otherwise, you may get charged twice.  

 

Staggered Registration

To ease site congestion, we are opening registration as follows:

Registration for Thursday workshops opens on July 1, 2023 at 12:01 AM EDT

Registration for Friday workshops opens on July 2, 2023 at 12:01 AM EDT

Registration for Saturday workshops opens on July 3, 2023 at 12:01 AM EDT

Registration for Sunday workshops  opens on July 4, 2023 at 12:01 AM EDT

Wendy Jensen's basket weaving workshops are always a sellout.  Register for either Thursday OR Friday.

 

Waitlists

Email workshops@sheepandwool.com to be added to waitlists - include the name of the workshop, day and time (if it's a workshop offered multiple times), and the best email to contact you. Once you are notified a seat has opened, you will have 12 hours to respond before the seat is offered to the next person. 

 

REGISTRATION 

THURSDAY/FRIDAY classes begin at 9:00 AM or 1:00 PM.  

SATURDAY/SUNDAY classes begin at 10:00 AM or 2:00 PM (exception -  mini workshops and several others).

Each workshop states the proficiency level a student needs to be before registering. Do not register for an advanced class if you are a beginner. Contact the instructor if you’re unsure.

You must be at least 18 years old to register.  Instructors may allow a minor to take a workshop, but approval from the instructor and workshop manager must be obtained prior to registration.  Adults may be required to purchase and attend the workshop with a minor child.

If you have special needs, please contact the instructor and Workshop Manager prior to registering to discuss the possibility of accommodations during the workshop.

Avoid “double booking” classes by reviewing choices before hitting submit.  Our system doesn't detect timing conflicts. The Festival is not responsible for the selection of classes and any conflicts that occur; no refunds will be given for such errors.  

 

BUYING FOR OTHERS - The shopping cart feature allows you to purchase more than one seat in a class, allowing you to buy an extra seat and/or purchase one in a different class for a companion. If doing so, make sure the correct email address is associated with the companion taking the class. This will ensure they receive communications regarding their class directly. The Festival is not responsible for incorrect association of email addresses. Finally, by "registering" for a seat, you're registering one person at a time into your cart. For example, to add a friend to a class you just registered for yourself, you'll need to click Register again to add another seat to your cart and fill out their information as the Attendee. Then pay for them both at the same time upon checkout. Do not check GIFT if the purchase is not a surprise.  

 

GIFT PURCHASES - This is strictly for surprise gifts.  By checking the GIFT checkbox and providing your own email address, you handle the logistics of the surprise gift as the “Purchaser.” E-tickets are associated with a name and email address of the “Attendee”, one name per email address. The Purchaser has the responsibility to pass on our communications to the Attendees for whom you've purchased workshops.
 
Returning users - Your “account” with the Festival is still active.  Use your email address and password to log in. Click the link to recover a forgotten password.  If you use copy/paste for passwords, make sure there is a character in the first space.

NEW email address? You will be prompted to create a NEW account.    

Technical issues? "Clear" your history and browser's cache and try again before contacting us.

Our online registration utilizes payment via debit and credit cards only. 

Once you add a workshop to your cart (Register button), you have 15 minutes to buy it, after which it expires from your cart. Each class added to your cart has its own timer.  After 15 minutes, the item (a seat in a workshop) in the cart expires and you have 5 minutes to complete your purchase after which it is added back to inventory, making it available to other shoppers.

Therefore, as workshop seats are added to individual shopping carts, the number of available seats gets reduced to avoid oversale of classes.  

Check back to see current availability, because shoppers decide not to complete their purchases. A workshop showing SOLD OUT at 8:05 am, may have a seat available at 8:07 am, depending on the expiring items in everyone's shopping carts. Click REGISTER and that seat gets reserved in your cart for 15 minutes.

Review your selections before hitting submit (once!)  Double registrations or errors in registration will be subject to a $10 processing fee. 

Please see "Payments/Refund Information" for more information on transactions. 

Seat availability shown on the registration pages is not a guarantee that an actual seat is able to be purchased. If an over sale of seats occurs, the price of the over-sold seat will be refunded in its entirety.         

 

CONFIRMATIONS/NOTIFICATIONS  

  1. A payment notification email is sent  when your payment is processed
  2. Your seat isn't officially yours, however, until you receive a seat confirmation email from workshops@sheepandwool.com. So make sure your spamblocker isn't blocking that email address!  

Seat confirmations happen within 24-48 hours, but during peak times it may take up to 72 hours.  Check your spam folder.  

We strongly suggest creating calendar entries for your workshops!! 

If there's a class cancellation or any reason to contact attendees at the last minute, we may not have the email address for the gift or companion attendees.  If your email address changes or you have questions, contact  workshops@sheepandwool.com.

As Festival time nears, you will receive a logistics email that has almost as much information as this does and it’s a good idea to read the entire email.  Always check spam/junk folders before emailing.

"I DIDN'T GET..." - Strict spam blocking on institutional email servers (business, .edu, .org) may prevent you from receiving critical email blasts from MailChimp (e-tickets, logistics notices, etc.).  We suggest registering using an email address you check regularly and where you can see messages thought to be spam. Unsubscribing from MailChimp prevents you from getting any email from us, including e-tickets, notices, etc.  

 

PAYMENTS/REFUND INFORMATION   

The Festival uses authorize.net for payment processing and refunds. Your bank statement may say SheepWoolNY or DCSWGA. 

 

CANCELLATION / REFUND POLICY - E-mail workshops@sheepandwool.com to initiate process.   Refunds for material fees are between instructor and student.
  • Refunds less a $25 cancellation fee will be given until 9/19/2023.
  • 50% refund within 30 days of the beginning of Workshops (9/20/2023 - 10/18/2023)
  • No refunds once workshops begin (10/19/2023).
SELLING/TRANSFERRING A WORKSHOP

There is a $10 fee for requests to transfer to another workshop, scheduling errors made by the user, or selling/gifting a class to a new attendee.  

You can sell or transfer your spot in a workshop.  Our only involvement is to collect the information from the SELLER about the buyer (name, email, and contact information). All workshop transfer communications must be directed to workshops@sheepandwool.com.

CAN I SWITCH TO ANOTHER CLASS?   Yes, as long as it is 30 days (9/19/2023) before Workshops begin, registration to the new class is complete and the $10 transfer fee is paid. Refunds for any difference in workshop cost will be issued. 

NO exceptions to the refund/transfer/sell/gift policy will be made.

 

THE WORKSHOP EXPERIENCE - BEING PREPARED 

Check your spam folder regularly.

Workshops are held in Building D, heated tents outside of Building D, and in Fosters at the  Dutchess County Fairgrounds in Rhinebeck, NY. General locations are listed in the class description, but can change. 

Rest rooms are close by, but there are no reserved stalls for workshop attendees, but the line moves quickly.

Classes held in tents usually are workshops that are messy or use water, but other types of classes may be held in tents, as needed.  The "floors" in the tents are usually concrete/blacktop pads, which should be taken into consideration when choosing footwear.

Classes in Building D are held in “rooms” created by a pipe and drape system. There are no hard walls between classrooms and there is no soundproofing in either Building D or classes held in tents. Noise from adjacent classes should be expected.

If you require good lighting, we suggest bringing a battery operated light.

Heat is supplied to Building D and tents by forced hot air space heaters which add to noise level. We advise students to dress in layers so that they may add or subtract clothing layers for their comfort.

Some workshops involve long periods of standing, sitting, or having your hands in and out of water. If this is an issue for you, contact the instructor before registering.

Direct specific questions regarding the details of your workshop to the instructor prior to registering.

Children, of any age, are not allowed to accompany parents to classes.  No babies, no toddlers, no grandchildren, no children.  We love kids, but it's not fair to other students, so please be considerate.

 

THE WORKSHOP FEE INCLUDES....

Entry Tickets through the gates: E-TICKETS - only needed for SATURDAY or SUNDAY, 
  • No e-tickets needed for Thursday and Friday workshops, grounds are open.
  • If Registering after 9am on 10/11/23- no e-tickets issued at all, instead your name is on list at 4H or Mulberry Street pedestrian gates.

The "Courtesy e-tickets*" are emailed approx. two - three weeks prior to the Festival and are needed for entry onto the fairgrounds for Saturday and Sunday.  Avoid last minute issues and print as soon as they are received. Once sent, the e-ticket is the responsibility of the student.  Lost tickets are not replaced - admission will need to be purchased and will not be reimbursed.

* E-ticket availability is contingent upon agreements with the Dutchess County Fairgrounds and are subject to change at any time.

 

Instructor Illness Clause:  It may be necessary to cancel a class or several classes due to  instructor illness or travel delays and other circumstances not under the control of the Festival. Should this occur, the Festival will make notification, as soon as possible, by email or via mobile/home telephone number, if provided. Students will have the option of participating in another scheduled class, providing there is a place available OR a refund for the class will be given. No other compensation will be provided.  The Festival WILL NOT BE RESPONSIBLE for travel or hotel fees incurred by the student or any other fee related to the cancellation. If the student opts for a replacement class, no refunds will be issued..

Any problems or questions should be directed to the Workshops Coordinator, Karen Santucci, at workshops@sheepandwool.com.  Emails are answered during normal business hours (EST) Monday-Friday.

Let the countdown begin!!

 

 

 


 

DCSWGA reserves the right to change any and all content contained in policies and website at any time without notice.

 

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